
This event was a complete waste of my time. I found out about this event yesterday afternoon (the day of said event) and promptly sent my RSVP from this page at going.com. It seemed like a good cause, cool event, and I wanted to go. Now, in the invitation located above, is there any mention that you must RSVP by a certain time? Take a good look. Didn’t find one, did you?
My friend and I arrived at about 6:50pm, 10 minutes before the event was supposed to start. There were a few people lined up outside, so we followed suit. After waiting until 7:30pm - in the cold - we finally got to the door. The woman checked for our names on the list and neither of us were on it. Apparently you had to RSVP by 12pm on the day of the event. Again, where on this invitation is that little factoid?
After explaining to her that our RSVP’s were accepted and there was no notice whatsoever that the invitation portion of the event was closed, a cute gay guy in a pink shirt that was also working the event opened his mouth to possibly try to remedy the situation. But she cut him off. And told us there was nothing she could do. Because you had to RSVP by 12pm. After that there was a bit of snottiness from both parties as I told her that maybe they should have worked better with the promoters, and she informed me that she was in charge of the PR for this event. Way to do your job, lady.
Regardless, I thought this was an event to empower women. On what planet does some chick with a clipboard and a power trip turning girls away because of a flaw in the invitation promote this empowerment? I’m sorry, this is not a club where you’re trying to up the appeal by being selective. This is a free event to promote a company and a cause. A bad customer experience from one person can damage that company’s reputation. Especially if this person knows how to use the internet to influence people.
That being said, I will never spend a cent at DEX. I have no idea how well they may cut, color, and style hair, but from what I’ve seen, their staff could use a makeover. Customer experience is extremely important and they obviously hired someone that doesn’t acknowledge this.